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Other BPO Solutions |
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| Some key areas where INTEC has provided quality service over the past 20 years has been |
- CRM Services
- Customized Software Design, Development and Implementation
- Data Management
- Customer Contact Center’s
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For such operations we provide complete back office support such as space, communication channels, staffing, equipment, management etc.
We were the pioneers in telesales operations in India and had our fist domestic telesales center for American Express Cards in 1996-97.
We have designed and managed sales and back office campaigns for many five star hotels like the Holiday Inn Group, Oberoi Group and Hilton Hotels in the domestic arena and provided Back office support and customer services support via telephone, email and fax for Global One Intl calling cards, Lufthansa – Miles&More, Microsoft and HP
For all the above-mentioned projects the CRM software used was completely designed and developed in-house customized to the project requirements and it provided the customer with MIS support on a periodical basis and customized reports on short notice. This included web interfaces for our clients and end users for online data updation and requisition for redemptions and query resolution.
If you feel your business will benefit from a customized solution, which may include running your entire operation from an offshore location. |
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