‘Offshoring’ means that an external company in another country overseas is performing work. Today offshoring is taking place all over the world.
The number of offshore services and offshore service providers has increased significantly due to the growing demand for offshore solutions.
The current economic condition, notwithstanding, the publishing offshoring industry is set to grow.
Services offshored have undergone a transition – from low value services such as tagging, editing existing designs, copy editing to high value services such as original designs, testing and assessments and e-learning tools over the last two years. There has been an influx of technology in the industry that has enhanced productivity, workflow and most importantly reduced cost and turnaround time.
To stay competitive, publishers are increasingly leveraging outsourcing and offshoring models for content development, as well as for back-office functions such as application development, procurement, and finance.
Outsourcing, particularly to offshore locations, allows publishers to leverage external providers with greater scale and focus, resulting in more efficient work and cost savings.
With the support of offshore service providers’ publishers become more nimble and responsive to customer preferences. It also enables them to experiment with new technologies and business models.
Offshoring offers many intangible benefits, which prove to be much more strategically advantageous than just reduced cost and higher quality.
Medium sized companies can benefit by utilizing skilled resources offshore, thereby, eliminating recruitment, training and retention challenges, to focus their efforts on client
relationships and growth of their core business.
Just as the back-office administration jobs have lower cost advantage through offshore resources, even the quality assurance function is much more cost effective using offshore resources.
In the corporate world, offshoring provides a similar opportunity to employees to interact with employees of their offshore service and for some to travel to the offshore vendor country. This helps them understand different cultures in this era of globalization and thus become global citizens.
Employee issues can be time-consuming and can escalate into legal liabilities. Using offshore staff eliminates certain legal exposure to employment liabilities.
Established offshore service providers have resources who have built expertise on specific tasks. This helps organizations that are facing talent availability or retention
challenges.
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